Politics & Government

Recycled Water Fill Station Open, Free to Residential Customers in Dublin San Ramon Services District

Fill stations are open now.

Dublin San Ramon Services District’s recycled water fill station is now open and available to residential customers. 

“Fifteen years ago, this community began investing in recycled water infrastructure – pipes, reservoirs, pump stations,” says Rhodora Biagtan, Interim Engineering Services Manager, “and initially the recycled water was used by commercial customers with large irrigation needs – parks, school grounds, golf courses, roadway medians. Now we are excited to be the first in the state providing recycled water to our residential customers, especially during this extreme drought.”

How Do I Get Recycled Water?

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Residents may obtain recycled water by completing a short training, signing a “Recycled Water Use Agreement” form, and obtaining a wallet card that verifies they’ve been trained. The wallet card must be presented at each visit to refill recycled water containers.

Purple recycled water stickers are provided by the District and all recycled water containers must be labeled with them. The containers must have water-tight lids and not leak. The containers must be secured for safe transport. At the end of the season, the containers must be thoroughly cleaned and disinfected (1 tablespoon of bleach per quart of water) before they can be used to carry potable (drinking) water.

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Residents are advised to be aware of how heavy water is: one gallon of water weighs 8.345 pounds; 100 gallons weighs 834.5 pounds. When driving a vehicle with such a heavy weight, be sure to allow enough stopping distance.

For more information, residential users can contact Stefanie Olson at 925-875-2245 or Olsons@dsrsd.com.

Commercial users (those interested in obtaining more than 300 gallons of recycled water at a time) must obtain a commercial permit to haul the water and each load costs ten dollars. Call Ann Cigliuti for details, 925-875-2334 or Cigliuti@dsrsd.com.

Where is the Recycled Water Fill Station Located?

The Jeffrey G. Hansen Water Recycling Plant is part of the Regional Wastewater Treatment Facility (RWTF) located at 7399 Johnson Drive in Pleasanton. The Residential Recycled Water Fill station is located inside the entrance to the RWTF, straight ahead, while the commercial fill station for recycled water is immediately to the right of the entrance. 

When is the Residential Recycled Water Fill Station Open?

The recycled water fill station is open Monday to Friday from 3:00 p.m. to 7:00 p.m. and Saturday from 8:00 a.m. to Noon. 

What is Recycled Water?

DSRSD’s recycled water is wastewater that has received tertiary treatment and is ideal for irrigating landscapes, fruit and vegetable gardens, controlling dust, washing outdoor surfaces, supplying decorative fountains, and more.

How is Recycled Water Made?

Instead of pumping treated wastewater (secondary effluent) up over the hill to a deep water outfall in the San Francisco Bay, DSRSD recycles as much of its wastewater as possible, using it to irrigate parks, school grounds, roadway medians, and golf courses. And now it is available to residents to irrigate their landscapes and gardens.

History of Recycled Water at the District

Since 1999, the District has been producing recycled water for irrigation. Initially, the District produced 2.5 million gallons of recycled water per day from the $6.2 million micro filtration and ultraviolet disinfection plant. In 2006, the District began to produce 9.7 million gallons of recycled water per day from the $17.5 million sand filtration and ultraviolet disinfection plant. In 2013, the District produced more than one billion gallons of recycled water. The Jeffrey G. Hansen Water Recycling Plant is a partnership between DSRSD and East Bay Municipal Utility District.


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