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Small Business Success: Waxcraft Waxing Parlor and its Community Involvement

Owner of Waxcraft, Cat Stranahan-Coakley, gives us peek at how her small business has rocked women residents all over the Bay Area.

Black and purple rooms accented with chandeliers. Sparkly cob webs, 80's metal playing above, and vintage, decor. This is what you may experience when you make your way into in Castro Valley.

"Spooky-chic" is how this small business-turned-growing-phenom is described in their "Bewitched" website complete with introduction music from the popular 1960's sitcom. Only, don't let the decor and rockin' vibe fool you. This waxing parlor is all about business: They offer a full menu of waxing services fit for any "kitty" as owner Cat Stranahan-Coakley would put it.

A resident of Dublin for nearly 20 years, Stranahan-Coakley started her career as a dental assistant until switching her careers as an aesthetician in the year 2000. This is when she fell in love with waxing.

After interviewing with franchise-type places she realized that wasn't what she wanted.

"Visiting so many licensed waxing establishments and seeing their level of sterilization is what got me motivated to start my own business. That and being able to give women a safe, clean place where they can go (without kids and men) and pamper themselves."

Stranahan-Coakley not only knows the importance of free time and sterilization but she makes sure she provides the best customer experience for whoever walks in. The repeat business has definitely made an impact on her clientele: As of March 2010 her client list went from six to 10 people to over 2,000 customers to date.

Patch asked Cat what her Marketing strategy was, she said the majority of her customers were from "word of mouth." A thriving reputation took notice on ABC 7's A-list this year, as Waxcraft was awarded by voters as, "Best Bikini Wax." 

Apart from having her days booked, she is busy giving back to her community.

She will be sponsoring an underserved girl from Union City to attend a RealGirl camp — empowerment workshops where young girls have the space to learn life skills and gain self confidence.

She has also donated her services to many raffles, and is sponsoring a Hayward girl's softball team this year.

Like her own shop, she also appreciates the mom and pops around her. "I try and buy as local as possible to support the busineses around me. If they do well, I do well" 

Waxcraft is a full-service waxing parlor in Castro Valley. To book your appointment with Cat or any of the other "waxperts" visit their website or call them at (510) 728-1308.

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Just a short thought to get the word out quickly about anything in your neighborhood.
Share something with your neighbors. Write a new post... What's up? Make an announcement, speak your mind, or sell something
Julia March 6, 2013 at 06:21 pm
You cannot compare the behavior of a wild animal versus a domesticated animal.
david March 6, 2013 at 04:41 pm
No offense, but keep drinking the kool-aid. I don't think all pit bulls are dangerous anymore thanRead More I think great white sharks will get every surfer, but God knows when they bite the person being bitten is in grave trouble!
Californicated1 March 6, 2013 at 03:42 pm
Actually, Pit Bulls are one of the most well-behaved, well-trained dogs out there, to both theirRead More owners and their familes, if they are trained to be that way. Only drawback to Pits, though, is that they drool a lot, just like any other hunting dog out there. Back in 2009, there was a story in Berkeley about how a Pit Bull saved her owner's life in a house fire, and all anybody could see was that it was a Pit Bull and nothing more. If you train a dog to have a nice and sweet disposition, guess what, the dog will have a nice and sweet disposition. And if you train a dog to fight, maim and kill, guess what it's gonna do? Doesn't matter the breed. I've known Dachshunds who were mean and resorted to biting in an instant as I have known Pit Bulls who were nice--but slobbered a lot. And about the only reason that Pits have the reputation that they do out there is more to do with the viewpoint of the person who believes that all Pits are dangerous to begin with and that perhaps one of their other biases may be a work here, like they hate people whom they believe to be "trash" or "thugs" perhaps, but that's more an indication of their prejudice than their experience with these dogs or any other breed out there. I've known Springer Spaniels out there that started out as sweet dogs with nice dispositions, but as they aged and their brians atrophied into cancer, they turned into vicious dogs and had to be put down. Like people, dogs are individuals, too.